Professional development is promoted by nursing scholarships, paid education leave, and tuition reimbursement. Up from 5% in January 2005, 35% of our RNs are certified in their specialties due to the organization providing funds for review sessions and testing. Direct care nurses are involved in a variety of the hospital’s decision-making bodies and work groups.

As a result of these and other factors, in 2007 our inpatients rated the excellence of our nursing care as follows (in PRC’s percentiles):

Nurses’ communication with patient and family	90.8
Nurses’ understanding and caring	91.6
Nurses’ instructions/explanations of treatments and tests	92.5
Nurses’ respect for privacy	96.0
Teamwork between doctors, nurses, and staff	95.3

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